Complaints Unit

Complaints Unit

For complaints please visit our branch at Dar AlAwadi Complex - Sharq.

Our working hours are from Sunday to Thursday from 8:30 AM to 3:00 PM.

Procedure for submitting a complaint

  1. Download the form UNB-K COMPLAINT FORMS
  2. Print the form
  3. Fill in the form
  4. Scan the form and email to customercare@unb.aeor hand in the form directly at our branch.